Elaya Hotel Vienna City Center offers air-conditioned rooms with free WiFi, flat-screen TVs, and safes. Each room includes an electric kettle with tea selections and a private bathroom with a hairdryer. Superior and Deluxe rooms feature city views, while the Junior Suite has floor-to-ceiling windows and a private balcony overlooking Vienna’s old town.
Dining & Breakfast
The hotel serves an organic breakfast with gluten-free, lactose-free, and vegan options. Coffee specialties and locally sourced products like organic honey and fresh fruits are available. Nearby, traditional Viennese cafés such as Demel Hofzuckerbäckerei are a short walk away.
Leisure & Nearby Attractions
St. Stephen’s Cathedral, the Hofburg, and Belvedere Palace are within a 15-minute walk. The MuseumsQuartier, Prater amusement park, and Donauinsel recreational area are also easily accessible. Guests can explore Vienna’s historic center or relax at nearby coffee houses and boutiques.
Location & Transport
Elaya Hotel is in Vienna’s 1st district, a 5-minute walk from Stephansplatz Metro Station. Wien Westbahnhof is 3 km away, and Vienna International Airport is 20 km from the hotel. The A23 highway provides direct access via Donauinsel.
Services & Convenience
The hotel provides luggage storage and assistance with local recommendations. Rooms include laptop-friendly workspaces, and the front desk can arrange transport or sightseeing tips. Nearby, Bus #7 and the Green Line Tram offer connections to major transit hubs.
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Choose the Room
From cozy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
I truly enjoyed my stay at this charming hotel. The rooms were cozy and beautifully designed in the great Austrian old style, making me feel warm and at home during my visit. The location was perfect, just around the corner from the iconic St Stephan Cathedral and main shopping area. The staff was incredibly friendly and helpful, adding to the overall wonderful experience. However, the dining experience could have been more varied, and the bathroom was small but lovely.
Rooms
8.0
The room was a good size with plenty of storage space and a large comfortable double bed.
Service
9.0
The staff was fantastic - always friendly and ready to assist with any queries.
Location
10.0
The hotel is at the center of everything, within easy walking distance to all the popular sights and attractions.
Dining
7.0
The breakfast included in the room rate was sumptuous with a good choice of cold fare.
Facilities
8.0
The hotel offers various facilities to make your stay convenient and comfortable.
David
United Kingdom,
March
2024
8.0/10
I had a lovely stay at the hotel. The rooms were beautifully decorated in traditional Viennese style, spacious, and had a large comfortable bed, though cleanliness could be improved. The service was top-notch, with helpful and polite staff but lacking some engagement. The location was perfect for exploring the city easily on foot. The dining experience offered a good selection of food to start the day right. Overall, a great value for money.
Rooms
7.0
The room I received, requested by email, was big enough, decorated in traditional Viennese style, and had ample storage space. The bathroom was fine.
Service
8.0
The staff was very polite, friendly, and helpful. They even found an air con unit for us when needed.
Location
9.0
The hotel's location is excellent, being close to everything and easy to navigate even on foot.
Dining
8.0
The dining offerings had everything essential and more, providing a good selection of meats, breads, fruits, and drinks.
Facilities
8.0
The hotel provides dry cleaning, housekeeping, laundry, and tours/ticket assistance, enhancing the overall experience.
Damian
United Kingdom,
December
2023
8.6/10
My stay at the hotel was fantastic. The rooms were spacious and the bed was very comfortable, making my time in Vienna truly enjoyable. The service was exceptional, with kind and accommodating staff offering us a free breakfast. The location was perfect, close to all the attractions and with easy access to everything. The dining options provided a good selection of food and drinks to start the day right. Overall, a great experience with some minor drawbacks.
Rooms
9.0
The rooms were large and the bed was firm and very comfortable.
Service
9.0
The staff was very kind and accommodating.
Location
9.0
The location was perfect, very close to all the relevant attractions.
Dining
8.0
The dining provided a good selection of food and drinks.
Facilities
8.0
The hotel had all the essential facilities to ensure a comfortable stay.
Paul
United Kingdom,
October
2023
8.4/10
The hotel is ideally located for sightseeing Vienna, within walking distance of major city attractions like St Stephen's Cathedral. The rooms, although small, were impeccably clean and well-equipped, with some street noise from cars and nearby bars. The service was outstanding, with helpful staff ready to assist with any questions. The dining options were varied and delicious, offering a good quality experience. The location, being central in the old town near significant landmarks, was exceptional, though some noise from the street could be heard. Overall, a great value for the price paid.
Rooms
8.0
The room, although suffering from some street noise, was relatively small but perfect for a solo traveler, very clean, and well-equipped.
Service
9.0
The staff, especially Mr Messaddi, were wonderfully helpful and attentive during my stay.
Location
9.0
The hotel's central location near St Stephen's Cathedral and the underground made it convenient for exploring the city easily.
Dining
8.0
The dining experience offered delicious meals with a large variety of food options, ensuring a satisfying experience.
Facilities
8.0
The hotel's facilities were adequate for a comfortable stay, enhancing the overall experience.
Jack
United States of America,
September
2023
9.6/10
The hotel was an absolute gem. The rooms were spacious and luxurious, with one of the largest and most beautiful hotel bathrooms I've ever seen. The service was top-notch, with the staff being ultra-helpful and incredibly friendly. The location was ideal, situated on a quiet street but close to all the attractions. The dining experience was superb, offering a wide variety of delicious options. The facilities were excellent, making my stay even more enjoyable.
Rooms
10.0
The room was huge, with a sitting area and a gorgeous bathroom.
Service
10.0
The staff was not only friendly but also incredibly helpful.
Location
10.0
The hotel's location was perfect, close to all the major attractions.
Dining
9.0
The dining experience was superb, offering a wide array of delicious options.
Facilities
9.0
The hotel facilities were excellent and added to the overall pleasant stay.
Thomas
United States of America,
August
2023
8.4/10
The hotel's rooms, despite having carpets on the floor, were very nice overall and made our stay in Vienna very enjoyable. However, there was some noise that helped drown out the conversation noise from the nearby bar.
Rooms
8.0
The rooms had carpets on the floor but were otherwise very nice. They made our stay in Vienna very enjoyable, despite being quite noisy at times, which did help drown out the noise from the bar across the road.
Service
9.0
The service at the hotel was friendly, helpful, and polite, enhancing our experience in Austria. The staff were excellent in providing services like dry cleaning, housekeeping, laundry, and airport shuttle. However, there was an incident where a staff member didn't communicate effectively and blamed us for not reading the fine print, which was a bit off-putting.
Location
10.0
The location of the hotel was fantastic, within walking distance to all major sights in the old town of Vienna. It was perfect for exploring the city and convenient for dropping off shopping or returning to the room at any time. Additionally, it was near Stephanplatz and the Underground line, making it easily accessible to most attractions.
Dining
7.0
The dining experience at the hotel was satisfactory, offering everything essential we were looking for and then some. The Italian strata served was delicious with a large variety of food, but there could have been more choice considering the price we paid.
Facilities
8.0
The hotel facilities met our needs, offering a comfortable stay with the necessary amenities. However, considering the price paid, there could have been better value for money.
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